What do I do if my National Entitlement Card (NEC)/Young Scot NEC is not working?

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• Can I load my National Entitlement Card (NEC)/Young Scot NEC on the app rather than carrying the card?

  No, you must have your NEC or Young Scot NEC with you if you want to travel for free.

• How do I use my National Entitlement Card (NEC)/Young Scot NEC on the bus?

  In most cases, you place your card on the card reader machine next to the bus driver. Ask the driver if you have any questions.

• Why do I need a new NEC/Young Scot NEC to get free bus travel?

  Your new card will have the free travel entitlement digitally encoded. All bus journeys made under the scheme must be recorded so that the Scottish Government can reimburse operators for the fare. Tapping your NEC or Young Scot NEC on the ticket ...

• How do I get a new NEC or Young Scot NEC?

  From 10th January 2022, you can either apply online at getyournec.scot or (if your child’s school uses it) on parentsportal.scot. If you’re applying online, you may find it useful, before starting the application process, to download or look out the ...

• I already have a disabled National Entitlement Card (NEC) for the Older and Disabled Scheme. Will I need a new card to continue to travel on the bus for free?

  It is your choice. Some local council areas provide discounted travel on rail, tram or subway with a Disabled Persons’ NEC, but you are likely to have to renew that card more often. Currently, a Disabled Persons’ NEC is valid for up to three years. ...